Shopify using GraphQL



7 minute read

Shopify is a complete ecommerce platform that lets you start, grow, and manage a business. The adapter of the application Shopify provides the leverage to communicate and adapt with the AEC portal. This section provides you the detailed process of validating the credential of the application Shopify.

Application configuration is an integral activity prior to the process of integration. If your chosen application is Shopify, credentials need to be provided for validating the agent. Here you will find the detailed description on how to configure the agents for the application Shopify, Troubleshooting issues, the attributes and its action.

Pre-requisites for Shopify Configuration

  1. Create an account in Shopify and Login into it.
  2. Username and Password to access the application.
  3. Click here to know the authentication mechanisn and endpoints of the application.

How you can create a Custom APP

  1. Login to your Shopify Application. Naviagte to Apps -> Apps and sales channels settings from the application admin page. shopifygraphql_4
  2. Click on Develop apps for your store to create custom apps for your store. shopifygraphql_5
  3. The App Development page will open up. You need to click on Create an app to create a custom app from scratch.
  4. Provide a suitable name to your App and the email id will automatically be availbale as provided during login to the application. Click on Create app button at the bottom right corner of the dialog box. shopifygraphql_7
  5. On clicking the Create app button, the app details page will appear. On clicking Configure Admin API scope, the Admin API access scopes will be open up. Provide the necessary access by clicking on the check-box and click on Save. shopifygraphql_8
  6. On providing necessary accesses to you app, the Install app will be activated and click on the same to install the custom app in your store. shopifygraphql_10
  7. After installing the app successfully, the access token will be generated automatically. You will get the access token inside API Credentials.

On-Premise Agent Configuration

Installation of On-Premise Agent

You need to install the agent on your local server. To Know about On-Premise Agent Configuration, Click here.

Configure the Shopify Application in the Agent

  1. Create a processflow with Shopify as source or destination application, and deploy the processflow in On-Premise agent.
  2. Open the agent and click the checkbox in Settings Panel.
  3. Move into the App Configurational Panel of the agent and configure the details of the respective application.

Steps to Configure Shopify Credential in OP Agent

  1. In the App Configuration panel of the agent, click on the + button, beside the app Shopify.
  2. On clicking the + button, the credential panel opens for the application Shopify.
    Provide the Base Url and Access Token in the agent.
  3. After providing the credentials, click on Validate button. On successful validation, a message Successfully Validated, now you can save this details.!!! will be displayed. Click on SAVE to save the credentials.

Following this process, the Shopify's GraphQL application can be configured in the OP agent.

Cloud Agent Configuration

Configuring the Shopify GraphQL Application in Cloud Agent

  1. Login to APPSeCONNECT portal with valid credentials.

  2. Navigate to Manage > App. Expand the Shopify GraphQL application and click on Credential.

  3. Expand the REST node, click on Add New Credential.

  4. Provide the necessary information Credential Name, Bae Url and Access Token.

  5. On clicking Validate button, a message Credentials validated successfully will be displayed, if all credentials provided by you is correct. Finally, click on Save to save the credentials permanently.


Some of the basic troubleshooting issues happens due to improper validations or even if it is accurately validated, the processflow do not sync data properly. This basic issue resolves after removing the Temp and Cache files from the portal and from your system. Therefore after clearing all this, you need to deploy and excute the processflow again to perform the required business integration in a smooth and free-flowing way. For E.g. If the Source Application not Found , remove the Temp and Cache Files. Again re-deploy and execute the processflow.

While validating the credentials in the agent, it might happen that the store name used is not correct. Check it once again, from the application dashboard page and validate the same again. Other than this, you need to remember to install the created custom app else, the Access Token will not be generated.

Attributes and Actions

While defining a connection to a particular API endpoint in Shopify GraphQL, you require clear understanding about the data requirements and endpoint configurations. You can refer to this document to find all the endpoint details of your shopify installation. To define the endpoint in APPSeCONNECT you need to define Actions and Entities. Actions are specifically targetted for a particular endpoint while schema is the data needed to execute the API. Here are the list of some of the prepackaged API actions defined for you which you can easily plug and play while doing your integrations.

Endpoint Action Action Type Schema Description API Help
customer customers GET customers Fetches customers from Shopify customer
product products GET products Fetches products frrom Shopify product
order orders GET order Returns a list of orders placed order
customerCreate customerCreate POST customer Creates a new customer customerCreate
inventory inventoryItemUpdate POST inventory Updates an inventory item inventoryItemUpdate

Action Filter Implementation

Data is fetched from source application using APIs, and as you are aware of, API provides filters which will allow you to specify a subset of data from the whole bunch of data created in the server, the same can be specified through Actions and Action filters. The Action generally defines the endpoint of the application which is being fetched, while the filters define the search criteria of the data. You can add these parameters in the action filter to define the search criteria.

Filter while retrieving data from Shopify

While fetching data fom Shopify GraphQL, you need to mention the filters both in Headers and Body section. Let us consider any API of shopify such as customer, the request structure will look like :

query {
  customer(id: "gid://shopify/Customer/544365967") {
    totalSpentV2 {
    averageOrderAmountV2 {
    defaultAddress {
    addresses {
    addressesV2(first: 10) {
      edges {
        node {
    image {

Let us assume that, you need to retrieve id, fiirstname, lastname and email of first 5 customers from Shopify. To accomplish this scenerio, mention the following in the body section of action filter as the parent condition :

  • first as the key and any numerical value in the value field.
  • select as the key and mention the fields to be retrieved as values.
  • query as the Key and the value field will be empty since this will have some more fields as child conditions. You need to mention a date time filter as well. Provide updated_at as the key and any specific value(‘2022-11-08T05:27:28Z’) in the value field. Else, you can also use dynamic date time by ~{GetLastDate(-2)}~ appresource function. Instead of 2, you can also use any integer value. This function will retrieve customer details from the database, but 2 days back from know.
  • Combine all the above conditions using &&. shopifygraphql_13

You need to add one action filter in ‘Header’ section as well, for storing the latest date in the database from your input data along with that key must be there in the input data.

For Resync, you must configure the Retry Filter. In the Retry Filter, inside the body section, you need to pass with ‘select’ key and the values. Without retry filter, the Resync will not work. The values will be the fields that you want to retrieve from the API. shopifygraphql_15

You Custom Trace Conflict Bucket as mentioned above.

Filters while posting data to Shopify

You can also use Shopify as destination application to store data. While doing the same, you need to use some action filters in the body section of the destination application. Let us suppose that, you need to add some product information in Shopify, provide $inputParams as the key and the value fields corrosponding to $inputParams will remain blank. You need to use $inputParams as the key irrespective of the schema used as the destination. Refer to the API of Shopify to know the child condition that you need to mention $inputParams. To specify the fields that needs to be updated, mention select as the key and the field names as the value(you can provide title, id, createdAt and updatedAt fields and many more).